About Me — Tiffany Chen

I’m a seasoned design leader with over a decade of experience in human-centered design and the development of impactful product and service strategies. In my work, I’m driven by a deep commitment to creative excellence, curiosity, and cultivating community.

Currently, I lead strategy on Apple’s Retail Engagement and Marketing team, where I recently launched a global leadership foundations program for Apple’s retail leaders. Before joining Apple, I was a leader at IDEO, where I focused on the learning and education portfolio—leveraging user insights and design to create meaningful impact for educators and students.

I’m an interdisciplinary design leader, human-centered researcher, and visual storyteller.